FAQ

What is the Salsican App?
The Salsican App is platform that enables the Salsa Mexican Grill to drive their Loyalty campaign by pushing new challenges to customers allowing them to earn points.

What platforms do you support?
We support both iOS and Android platforms.

Why should I use the Salsican App?
By using the Salsican app you increase your chances of earning points, rewards and participating in some Cholo Challenges.

What are the points for?

  • Top 5 contestants will win an all expenses night paid at Salsa for themselves and four friends. o Evening will determine the ultimate winner
  • Overall winner will be rewarded with a trip for two to Mexico

How do I earn points?
You can earn points by doing the following:

  • Downloading the Salsican app
  • Entering a Salsa store for the first time (after the App has been downloaded)
  • Visiting all the Salsa stores
  • Following Salsas social media platforms
  • Earning badges
  • Invite a Friend/refer a friend
  • Sharing the Salsican App via social Media
  • Completing challenges (crazier the challenge the more points can be earned)
  • Spending money at Salsa stores

Where can we redeem point rewards?
Points can be redeemed for rewards at any of the Salsa stores.

How long are rewards valid for?
Rewards will be valid for the duration of the Loyalty campaign, unless otherwise stated.

How long does it take for points to show?
Points can take from 24- 48 hours to reflect correctly this is all automated so you shouldn’t have to worry about this.

How often will challenges be available?
New challenges will be available weekly. You will be notified of challenges in the following ways:

  • Push message notifications
  • Upon entering a store
  • Scanning certain QR codes located in stores (keep your eyes peeled)
  • Waiting staff will also be able to let you know about challenges

Please bear in mind that a new challenge could pop up even at the oddest of times.